LERN Legal Documents

Think and Learn Private Limited, operating under the brand name LERN, is an edtech company incorporated in India and engaged in providing learning and educational services.

DPDP Act, 2023 Compliant Information Technology Act, 2000 Secure Data Protection

Privacy Policy

Last Updated: January 2026

We place the highest importance on the trust you place in us. To respect and uphold this trust, LERN follows strict ethical standards in the collection, use, processing, and protection of all information shared by you.

Important Notice

By accessing or using our services, you acknowledge that you have read, understood, and agreed to be legally bound by this Privacy Policy.

User Provided Information

The Application, Website, Services, and products collect information that you voluntarily provide when you download, register for, access, or use the Application, Services, or products. Such information is collected for lawful purposes and only to the extent necessary for providing educational services, improving user experience, complying with legal obligations, and communicating with you.

At the time of registration, you may be required to provide information including, but not limited to:

  • Personal Details: Name, age, email address, location, mobile number, login credentials, and your ward's educational interests
  • Transaction Details: Information related to purchases, payments, offers availed, or usage of applications or services
  • Support Information: Details shared when contacting customer support or assistance
  • Usage Information: Questions, discussion participation, assessments, or tests
Your Rights

You have the right to choose not to provide Personal Data, except where such data is necessary for the provision of Services. You also have the right to withdraw your consent at any time, in whole or in part, by submitting a written request.

Automatically Collected Information

In addition to the Personal Data provided directly by you, the Application, products, and Services may automatically collect certain technical and usage-related information necessary for the effective functioning, security, and improvement of the platform.

Audio/Video Recording Notice

All video sessions, audio interactions, and telephonic communications may be recorded for purposes including quality assurance, training, safety, dispute resolution, and service improvement. These recordings are securely stored and accessed only by authorised personnel.

Use of Your Personal Information

We use the Personal Data collected to analyse trends, conduct research, administer and improve the Application, Services, and products, understand individual learning patterns and usage behaviour, and assess overall demographic and engagement metrics of our user base.

Data Sharing Policy

The Company does not sell, trade, or otherwise commercially exploit your Personal Data. We do not share Personal Data with any third party, including advertisers, except with our subsidiaries or affiliates for related offerings, or where you have provided your explicit consent.

Data Security & Retention

We implement reasonable and appropriate physical, technical, and organisational safeguards to protect the Personal Data that we process and store against unauthorised access, disclosure, alteration, loss, or misuse.

Data Retention Period

User Personal Data is retained for the duration that an account remains active and for a period of up to three (3) years thereafter, unless a longer retention period is required or permitted under applicable law.

Cookies & Tracking Technologies

We use cookies and similar technologies to recognise your browser and enhance your experience on the Application, Website, Services, and products. Cookies help us remember your preferences, enable faster and more secure login, analyse usage patterns, and generate aggregated insights on user behaviour and trends.

Your Consent

We believe that every user of our Application, Website, Services, and products must be in a position to provide free, specific, informed, unconditional, and unambiguous consent before any Personal Data is collected. By registering with us, you expressly provide your consent to the collection, processing, storage, disclosure, transfer, and handling of your Personal Data as described in this Privacy Policy.

Terms & Conditions

Last Updated: January 2026

These Terms & Conditions ("Terms") govern your use of our website www.LERN.com ("Website"), our applications ("Application") or any products or services in connection with the Application/Website/products ("Services").

Acceptance of Terms

Your use/access/browsing of the Application or Website or the Services or products or registration through any means shall signify Your acceptance of the Terms and Your agreement to be legally bound by the same.

1. Intellectual Property Rights

All information, content, material, trademarks, services marks, trade names, and trade secrets contained in the Application, Website, Services and products are proprietary property of the Company ("Proprietary Information"). No Proprietary Information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any way without obtaining prior written permission from the Company.

2. Permitted Use

Your use of our products, Website, Application and Services is solely for Your personal and non-commercial use. Any use of the Application, Website, Services or products or their contents other than for personal purposes is prohibited.

3. Prohibited Activities

No User shall be permitted to perform any of the following prohibited activities while availing our Services:

  • Making available unlawful, harmful, threatening, abusive, or defamatory content
  • Stalking, intimidating and/or harassing another
  • Infringing intellectual property rights
  • Impersonating any person or entity
  • Posting viruses or malicious code
  • Interfering with service security or functionality

4. User Content License

By submitting content on or through the Services (your "Material"), you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Material in any and all media or distribution methods.

5. Disclaimer of Warranties

THIS WEBSITE, THE APPLICATION AND THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITH ALL FAULTS AND WITHOUT ANY WARRANTY OF ANY KIND. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE WEBSITE, APPLICATION/PRODUCTS AND THE SERVICES.

6. Refund Policy

14-Day Refund Window

All requests for return of products have to be placed within 14 (fourteen) days from the date of delivery. Please note that no refunds shall be claimed or will be entertained post 14 days from the date of delivery.

7. Eligibility & Account Responsibility

Persons who are "competent/capable" of contracting within the meaning of the Indian Contract Act, 1872 shall be eligible to register for the Application and all Our products or Services. Persons who are minors, un-discharged insolvents etc. are not eligible to register for Our products or Services.

8. Limitation of Liability

In no event shall the Company, its officers, directors, employees, partners or agents be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits.

9. Governing Law & Jurisdiction

The Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Further, the Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kozhikode.

Important Disclaimer

YOUR USE OF ANY INFORMATION OR MATERIALS ON THIS WEBSITE/APPLICATION/SERVICES/PRODUCTS IS ENTIRELY AT YOUR OWN RISK, FOR WHICH WE SHALL NOT BE LIABLE. IT SHALL BE YOUR OWN RESPONSIBILITY TO ENSURE THAT SERVICES PROVIDED BY US MEET YOUR SPECIFIC REQUIREMENTS.

Contact Information

Last Updated: January 2026

In accordance with the Digital Personal Data Protection Act, 2023, the Company has designated a Grievance Officer responsible for addressing any complaints or concerns related to the processing of your Personal Data.

Grievance Officer

Mr. Vyshnav Prasannakumar
Address:

Third floor Aleema square near indian oil petrol pump
kannencheri panniyankara PO
kallai Kozhikode 673003

We encourage you to reach out to the Grievance Officer for any questions, concerns, or complaints regarding the collection, processing, storage, or transfer of your Personal Data. Your grievance will be acknowledged and addressed in accordance with applicable law and within a reasonable timeframe.

Customer Care

We make all best endeavors to provide You with a pleasant experience. In the unlikely event that you face any issues, please contact us at support@LERN.com.